Privacy Policy

Effective Date: 09 September 2025

Introduction

SpeakUp Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, subscription services, and AI-powered tools such as WriteUp.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details when you create an account or subscribe to our services.
Payment Information: When you subscribe to paid services, your payment details are processed securely by our payment gateway partner, Stripe. We do not store your full payment card information on our servers.
Usage Data: Information about how you use our website and services, including submitted essays or comments for correction, IP address, browser type, and device information.
Communication Data: Records of your communications with us, including support requests and feedback.

How We Use Your Information

We use your information to:

Provide and manage your subscription and access to our services.
Process payments securely through Stripe.
Improve our services, including AI-powered corrections and user experience.
Communicate with you about your account, updates, and support.
Comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Such as Stripe for payment processing, and technology partners who help us deliver our services.
Legal Requirements: If required by law, regulation, or legal process.

Data Security

We implement reasonable security measures to protect your information. Payment information is handled securely by Stripe, which is PCI DSS compliant.

Your Rights and Choices

You may:

Access, update, or delete your personal information by contacting us.
Unsubscribe from marketing communications at any time.

Cookies and Tracking

We may use cookies and similar technologies to enhance your experience and analyze usage. You can manage cookie preferences in your browser settings.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@speakupacademy.com